Are you an experienced PSIRA Grade B Control Room Operator looking for your next opportunity? Servest Security is urgently recruiting qualified and experienced candidates to join its operations team in Paarden Eiland, Western Cape.
This contract position is ideal for security professionals with at least five years of control room experience, strong administrative skills, and the ability to communicate professionally in both English and Afrikaans.
If you meet the requirements below, submit your application as soon as possible.
Servest Grade B Control Room Operator Job Overview
| Job Details | Information |
|---|---|
| Company | Servest Security |
| Job Title | Grade B Control Room Operator |
| Reference Number | SER260715-1 |
| Department | Operations |
| Job Type | Contract |
| Location | Paarden Eiland |
| Province | Western Cape |
| Country | South Africa |
About the Position
Servest Security is looking for experienced Control Room Operators who can perform effectively in a high-pressure security environment. Successful applicants must demonstrate excellent communication skills, computer literacy, and the ability to manage multiple security incidents professionally.
Candidates should be highly organised, disciplined, and capable of maintaining accurate reports while ensuring effective monitoring of security operations.
Minimum Requirements
To qualify for this opportunity, applicants should meet the following requirements:
- Valid PSIRA Grade B Registration
- Minimum of 5 years’ Control Room experience
- Listener experience handling more than 100 clients
- Strong administrative and reporting skills
- Computer proficiency
- Excellent communication skills in English and Afrikaans
- Professional telephone etiquette
- Ability to work under pressure
- Highly organised and disciplined
- Mature, responsible individual with sober habits
- Stable personal environment
- Willingness to work rotational shifts
Working Hours
Successful candidates must be willing to work the following shifts:
- 04:00 AM – 03:00 PM
- 03:00 PM – 04:00 AM
Shift work is an essential requirement for this position.
Documents Required for Interview
If shortlisted for an interview, applicants must bring:
- Updated CV with contactable references
- Black pen
- Certified copy of valid PSIRA Grade B Certificate
- Two certified copies of South African ID
- Two ordinary copies of ID
- Bank confirmation letter or bank statement (not older than 3 months)
- SARS documentation
- Proof of residential address (not older than 3 months)
- Certified copy of Matric Certificate or Grade 11 report
- Affidavit if educational certificate has been lost
- Certified copies of all training certificates
Having all documents prepared can help avoid delays during the recruitment process.
Duties and Responsibilities
According to Servest Security, the specific duties and responsibilities will be explained during the interview process.
Generally, a Control Room Operator may be responsible for:
- Monitoring security systems
- Receiving and processing alarms
- Communicating with security officers
- Dispatching response teams
- Recording incidents
- Preparing daily reports
- Maintaining communication with clients
- Escalating emergencies
- Ensuring operational compliance
Skills That Will Strengthen Your Application
Candidates with the following qualities may have an advantage:
- Strong attention to detail
- Excellent multitasking ability
- Calm decision-making under pressure
- Professional communication skills
- Good computer knowledge
- Excellent reporting abilities
- Reliability and punctuality
- Customer service skills
Why Consider Working for Servest Security?
Servest Security is one of South Africa’s recognised security service providers, offering opportunities for experienced security professionals across various operational environments.
Working as a Control Room Operator allows candidates to build valuable experience in security monitoring, incident management, communication, and operational coordination.
Application Tips
Before submitting your application:
- Ensure your PSIRA Grade B registration is valid.
- Update your CV with your latest work experience.
- Include contactable references.
- Prepare certified copies of all required documents.
- Highlight your Listener software experience.
- Clearly indicate your years of control room experience.
Submitting a complete application may improve your chances of being shortlisted.
Conclusion
If you have at least five years of Control Room experience, hold a valid PSIRA Grade B, and are looking for a new opportunity in the Western Cape, this Servest Security vacancy could be the right fit for you.
Interested applicants are encouraged to prepare all required documentation and apply as soon as possible, as this is an urgent recruitment drive.